Privacy Policy

We want all users of our websites to know that we care about your privacy. We will never sell, rent or trade personal information. In fact, as a general rule, I only ask for and process the information I need to provide my services to you. This page explains our approach to privacy and how it affects you. 

Measuring visitors 

We measure visitors to my website using Google Analytics. This records what pages you view within my site, how you arrived on my site and some basic information about your computer. All that information is anonymous – we don’t know who you are, just that somebody visited the site. 

The information collected from analytics helps me understand what parts of my site are doing well, how people arrive at our site and so on. Like most websites, I use this information to make my website better. You can learn more about Google Analytics or opt-out if you wish. 

Facebook, Twitter and other social networks 

These services provide social buttons and similar features we may use on our websites – such as the “Like” and “Tweet” buttons. To do so, we embed the code they provide and do not control ourselves. To function, their buttons generally know if you’re logged in; for example, Facebook uses this to say “x of your friends like this”. I do not have access to that information, nor can I control how those networks use it. 

Social networks, therefore, could know that you’re viewing this website if you use their services. 

Contact form submissions 

Information you submit via any of the contact forms found on this website is used to help me respond to your enquiry. I do not store this information on the website’s database – it is delivered to us by email so we can respond to your enquiry. We may keep this information in case I need to refer to it in the future, and for my clients, we have an obligation to store client records for 5 years. We store communications as part of these records. 

Mailing Lists 

As part of the registration process for our email newsletter, we collect personal information (your name and email). I use that information to send you news about my business, its services and my latest content via email. I don’t share or trade email lists with other organisations/companies. 

We use a third-party provider, MailChimp, to deliver my newsletter. It gathers statistics around email opens and clicks using industry standard technologies to help me monitor and improve my newsletter. For more information, please see MailChimp’s privacy notice. 

You can unsubscribe from my newsletters at any time by clicking the unsubscribe link at the bottom of such emails or contacting me via my contact form. 

General Security 

To help prevent the loss, misuse or alteration of your personal information. I take the following precautions: 

1. The use of SSL Encryption on this website and its email accounts.

 2. The use of Firewalls and other security software on this website.

 3. All access to information is restricted by password and security key. 

We value your trust in providing me with your personal information. Thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and I cannot guarantee its absolute security. 

Contacting Roan Heming

As mentioned above, we try only to collect the information that we need from you. You are entitled to view, amend, and sometimes request the deletion of the personal information that we hold about you. Don’t hesitate to contact us if you have such a request or any questions about this policy. 

Updates to this policy 

We may update this privacy policy occasionally, particularly as technology changes. You can always check this page for the latest version. I may also notify you of changes to this privacy policy by email. 

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